Meets the needs of your users
ADOPT shows people how to navigate through the cloud - including marketplaces, infrastructure and data management.
Motivates people to learn and improve
ADOPT works inside Oracle Sales Cloud® there when people need it. Innovative technologies like Split Screen and Smart Pages allow users to work and learn collaboratively.
Personalised training that is always up to date
No more counterproductive training sessions on functions that will never be used. ADOPT will always provide training support that is relevant to the latest version of Oracle Sales Cloud®
ADOPT supports some of the world's biggest innovation-driven businesses.
Engaging users is critical to the success of any enterprise software deployment, but particularly so in the case of CRM. Michael Kingsman
Oracle Sales Cloud® CRM change projects experience the same business challenges to user adoption as any other.
So why is it happening?
Your Oracle Sales Cloud® project only works as well as the people who need to use it are at understanding it and championing it.
Outdated & old school methods
Classroom training, email comms and user champions are outdated and easily forgotten over time. They are taxing on your Oracle Sales Cloud® investment.
New features and software updates
Scheduled training and user guides are outdated quickly where quarterly software updates are the norm.
Job role changes
Every business team changes. When user champions move on, it becomes more difficult to keep your teams motivated to use Oracle Sales Cloud® effectively.
Measure what works and what doesn’t so you can improve your team’s performance
ADOPT isn’t just a user training add-on. It works at every level of your business cloud to provide data on every process.
See adoption improvements in real time
ADOPT Core Analytics and Advanced Analytics are at the heart of your organisational change strategy.
Understand how adoption is influencing your users
ADOPT Feedback can question your users at chosen points within Oracle Sales Cloud®. Recognise collective user opinion to better your adoption strategy.
"AppLearn's ADOPT Platform enabled managers and employees to understand our unique reasons for change and access training exactly when they needed it."
Joanna Merry, Head of HR EMEA