Meets the needs of busy HR teams
ADOPT guides users through common HR responsibilities, like expenses, invoicing and booking travel.
Motivates people to learn and improve
ADOPT works inside SAP Concur® there when people need it. Innovative technologies like Split Screen and Smart Pages allow users to work and learn collaboratively.
Personalised training that is always up to date
No more counterproductive training sessions. ADOPT will always provide training support that is relevant to the latest version of SAP Concur®
ADOPT supports some of the world's biggest innovation-driven businesses.
for many businesses that fail to perform the necessary due diligence, the results (of SaaS) fail to meet ROI. Unleashed Software
Achieving high levels of user adoption with SAP Concur® is critical for delivering on your investment.
So why is it happening?
Your SAP Concur® project only works as well as the people who need to use it are at understanding it and championing it.
Outdated & old school methods
Current support systems are outdated, inefficient and costly; support desks, support forums, classroom training and online FAQ’s. They are taxing on your SAP Concur® investment.
New features and software updates
Scheduled training and user guides are outdated quickly where quarterly software updates are the norm.
Job role changes
Every business team changes. When user champions move on, it becomes more difficult to keep your teams motivated to use SAP Concur® effectively.
Measure what works and what doesn’t so you can improve your team’s performance
ADOPT isn’t just a user training add-on. It works at every level of your business cloud to provide data on every process.
See adoption improvements in real time
ADOPT Core Analytics and Advanced Analytics are at the heart of your organisational change strategy.
Understand how adoption is influencing your users
ADOPT Feedback can question your users at chosen points within SAP Concur ®. Recognise collective user opinion to better your adoption strategy.
"AppLearn's ADOPT Platform enabled managers and employees to understand our unique reasons for change and access training exactly when they needed it."
Joanna Merry, Head of HR EMEA